Return policy

First, if you have a need to consider refunds and returns, you likely ordered a product from us. Which means we owe you a “Thank you”. Nothing makes us happier than a legion of happy Cats-n-Dogs-Hub customers, and as such we promise to do our very best to deliver an amazing product and customer experience, and rest assured, to make right any hiccups along the way.

Cats-n-Dogs-Hub offers a 14 days return/exchange policy on all items. If you are not completely satisfied with your purchase, you may return to us by shipping it back. Please include the order number, purchaser name, a contact name/number/email and the reason for the return.

Returned items must be unworn, unwashed, undamaged, unopened and unused with all original tags attached.Cats-n-Dogs-Hub uses affiliate links to promote products. If the product is purchased from affiliate links, return scheme is governed by respective affiliate publisher or seller directly under their policy in terms of which the option of exchange, replacement and/ or refund is offered by the respective publisher/sellers to you. All products listed under a particular category may not have the same returns policy. Do refer the respective publisher/seller’s applicable return/replacement policy.

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